Citycell Customer Care Numbers with Contact Details

Citycell is one of the Bangladesh based private telecommunication companies. The company was established in the year of 1989. It’s the company of the Pacific Bangladesh Telecom Limited. It offers various types of prepaid and postpaid mobile tariff plans for its customers. The mobile service provider, Citycell, has its different internet plans as well. The company is intended to attract the users and extend the levels of telecom services. It also offers a fixed phone plan that was launched in 2003 with the BTTB connectivity. A new plan of ‘Aalap – Call Me’ was announced two years later in 2005. The customers of Citycell can enjoy free phone calls at the late night.

Citycell Customer Care Number
Citycell Customer Care Number

Customer Care Numbers of Citycell

This is the right place to get Citycell customer care numbers across the country. It operates the helpline for 24 hours and 7 days in a week. Citycell is one of the well-known mobile phone operators in Bangladesh. It provides most affordable tariff plans with voice calls and data packs. Here are the contact details of Citycell customer care centers: 

General Helpline: 121 (Charges BDT 0.60 per minute).
IVR based Helpline: 158 (No charges apply).
From other operators: 01199121121 (charges as per operator tariff).

Helpline Numbers of the Citycell

Numbers of the Citycell Customer Care: +8802-8822761, +8802-8822761.

Number of the Citycell Alternate Customer Care: +8802-8822186.

Numbers of the Citycell Alternate Customer Care: +8802-8822187, +8801-199121121. 

Address of the Mailing Citycell:

Web Address of the Citycell:

Corporate Headquarters Address of the Citycell: Pacific Bangladesh Telecom Limited, 14, Mohakhali C/A, (Pacific Centre Ground Floor), Dhaka-1212, Bangladesh.

Corporate Headquarters Phone Number: 9842761-5, 9842186-7.

Corporate Headquarters Fax Number: 880 2 8823575

Corporate Headquarters Email ID:

Corporate Headquarters Website Address:

Nationwide Citicell Customer Care Numbers


Dhaka Citycell Customer Care Office

Dhanmondi: Yakub South Center,
67/D Dhanmondi (156, Lake Circus),
(1st Floor), Kalabagan, Mirpur Road,


House#81, Kakrail, Dhaka – 1000.
Working Hours: From 10:00AM - 07:00PM.
Working Day: Sunday to Monday.

Chittagong Citycell Customer Care Office

26 Agrabad C/A, BCIC Sadan (2nd Floor),

Working Hours: Form 10:00AM - 07:00PM.
Working Day: From Sunday to Monday.

Rajshahi Citycell Customer Care Office

Sector-02, Uposhahor Housing Estate,
House # 263, Ground Floor, Rajshahi-6202

Working Hours: From10:00AM - 07:00PM.
Working Day: From Sunday to Monday.

Khulna Citycell Customer Care Office

181, Khan A. Sabur Road,
Tayamun Center (1st Floor), Khulna- 9100 

Working Hours: From10:00AM - 07:00PM.
Working Day: From Sunday to Monday.

Sylhet Citycell Customer Care Office

Shahjalal Bridge Link Road,
Garden Tower (Ground Floor), Uposhohor Point,

Working Hours: From 10:00AM - 07:00PM.
Working Day: From Sunday to Monday.

Related Link: 

The above customer care center executives are 24 hours and 7 days are ready to solve your issues regarding Citycell mobile. You can get information, complaints, feedback, suggestions and queries relating to the services and products of Citycell. You will find the customer care department via their helpline number, customer service offices and customer support email id. So, get your issues resolved with above mentioned Citycell customer care numbers and details. If you need more assistance from us relating any further issue, knock us without restraint.  

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