Robi Customer Care Number, Addresses And Official Information

The article is about Robi Customer Care number and addresses. Robi Axiata Limited is one of the most popular mobile operator in Bangladesh. The mobile operator companyis the second largest mobile network operator of Bangladesh. Robi provide mobile telephone services in all over the country. They operate 2G GSM, 2.5 GPRS/EDGE and 3G HSPA Tele services in Bangladesh.It is a joint venture between Bharati Airtel Limited of India, Axiata Group Berhad of Malaysia and NTT Docomo Inc. of Japan. Axiata holds 68.7% controlling stake in the entity and Bharati holds 25%. While remaining 6.3% is held by NTT DOCOMO of Japan.

Robi Customer Care number

Robi Axiata Limited Information

Robi first started it journey in 1997 as ‘Telekom Malaysia International in Bangladesh. The band was ‘AKTEL’ then. They rebranded as ‘ROBI’ which mean sun in Bengali and changed the company name to Robi Axiata Limited in 2010. Some days ago, Robi Axiata and Airtel Bangladesh has merged and serve 40 million subscribers jointly.  

Robi Customer Care Phone Number with Head Office Adress

53 Gulshan South Avenue
Dhaka-1212, Gulshan 1
Bangladesh :

Phone: +88 02 9887146-52
For International Rooming: 01819232477
For Corporate Connection: 1819210952-4

Robi offers an array of attractive packages. Along with pre-paid and postpaid mobile services, it offers a wide range of value added products and services such as  SMS, GPRS, EDGE, 3.5G HSPA+, international roaming,  MMS, voice greetings, welcome tunes etc. Robi has the widest roaming coverage among all operator of Bangladesh. Robi is especially famous for their unique and affordable bundle packages. Robi Axiata has spectrum on GSM, 1800 and 2100 MHz bands.

Robi has more than 30 customer care in Dhaka with 1 SSD in Dhaka International Airport. As it is the second largest mobile operator of Bangladesh, it has many customers care in all over the country. In this article we will provide Robi Customer Care number and information for your benefit. 

Robi Customer Care Addresses:


Robi always try to give their user best service and quick solution. As a result, they have a strong customer care service all over the country. If you are a customer of Robi, you may need to contact with them to solve any query. Regarding it, we will provide Robi customer care Dhaka addresses in below:

Dhanmondi Customer Care:

Dhanmondi AMM Center
House: 56/A, Ground floor
Dhanmondi, Dhaka-1209

Gulshan Customer Care:


Udoy Tower, 57 & 57/A
Gulshan Avenue
Gulshan – 1, Dhaka-1212

Mirpur Customer Care:


Nishi Plaza
Plot 1, Section C, Block B
Mirpur, Dhaka – 1212

Robi Customer Care Paltan:

Rangs Tower, Ground Floor
68 PuranaPaltan, Dhaka

Bashundhara Customer Care:

Robi Launch, Shop: 4B-043
Jamuna Future Park Market,
Kuril, Dhaka

Uttara Customer Care:


NZ Center, Ground Floor,
Uttara Model Town, Dhaka

Savar Customer Care:


C-5, Jaleshwar
Shimultola bus stand
Savar, Dhaka

Banasree Customer Care:


Shop – 1, Dina Tower,
Block: B, House: 4
Main Road, Banashree
Rampura, Dhaka

SSD –Airport Customer Care:

Hazrat Shah Jalal Airport,
Uttara, Dhaka

Those are the most visited Robi Customer Care in Dhaka. Other cities customer care addresses are given below:

Chittagong GEC customer Care:


Atlanta Trade Center
23/A, M. M. Ali Road,
GEC, Chittagong.

Comilla Customer Care:


Baitus Salam,
Holding # 223/201,
Jhawtola, Comilla.

Cox’s Bazaar Customer Care:

Johir Market
Thana RastarMatha,
Chiringa, Chakoria, Cox’s Bazaar

Feni Customer Care:


FeniRobi Sheba
NaasimBhuiyan Tower (Ground Floor)
316, S.S.K Road
Feni– 3900

Robi Customer CareNoakhali:

Chowdhury Plaza,
Ground Floor, 2515/1,
Karimpur Road,
Chowmuhani, Noakhali.

Rangamati Customer Care:


Chamber of Commerce building(1st Floor), 
Poraton bus stand,
Reserve bazaar,Rangamati

Khulna Customer Care:


Munna Tower (Ground Floor),
7, KDA Avenue, Khulna

Rajshahi Customer Care:


Rajshahi Robi Care
222, MM Plaza
Kumar Para, Rajshahi

Sylhet Customer Care:


Mirboxtola, Sylhet

Robi Customer Care Barisal:

Liza Plaza
140/1 Sadhar Road,
(In front of SahidMinar)

Rangpur Customer Care:


Station Road, Rangpur

If you need any additional information or addresses of other customers care please let us know by comment section. 

Robi Customer Care Contact Number and Helpline:


Robi launched their new 123 helpline IVR with modern technology. You can know your balance, itemized bill and own package from it. It will also provide information about remaining internet data, existing FNFs& call rates. The browsing charge of IVR is 50 p/minute + Supplementary Duty (SD) + VAT on price inclusive of SD as like previous.
Simply dial 123 to know anything related to your package. 123 provide both automated assistances and direct help. The 123 guide of below will help you to know the accurate information:

☕ Dial 123 from any Robi number and wait for the call to connect
Press 1 For Bengali, press 2 for English
You will get below options after language selection :
Press 1for your balance & account
Press 2or FNF & packages
Press 3 for 3.5g & internet setting & Offer 
Press 4 for promotional campaign 
Press 5 for Goongoon, Radio & other Vas 
Press 6 for Robi Sheba address & contact point’s 
Press 7 to deactivate all value added service 
press 9 to change your language 

After select any of above option you will get the desired information by browsing different layer. Please dial 0181400400 from other operator and follow the same instructions of above. Robi customers can also submit their complaint by dialing 158 IVR. This service is free. They can also email at about any kind of query. Robi also have SMS help service for their customer. SMS to 8123 about the helps you need, they will answer you within 10 minute.

Related Link: 

Robi Axiata Limited is playing a very important role in the communication sector of Bangladesh. They are very devoted about their customer. Their action as designed to serve the customers better than their competitor do. For any related information, complaints, feedback, queries and suggestions related to the product and services offered by Robi Bangladesh then the customers can contact to the Robi customer care. They can use any of its customer care helpline number, customer support email id, customer service office address from above.

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