Robi Customer Care Number, Addresses And Official Information

The article is about Robi Customer Care number and addresses. Robi Axiata Limited is one of the most popular mobile operator in Bangladesh. The mobile operator companyis the second largest mobile network operator of Bangladesh. Robi provide mobile telephone services in all over the country. They operate 2G GSM, 2.5 GPRS/EDGE and 3G HSPA Tele services in Bangladesh.It is a joint venture between Bharati Airtel Limited of India, Axiata Group Berhad of Malaysia and NTT Docomo Inc. of Japan. Axiata holds 68.7% controlling stake in the entity and Bharati holds 25%. While remaining 6.3% is held by NTT DOCOMO of Japan.

Robi Customer Care number

Robi Axiata Limited Information

Robi first started it journey in 1997 as ‘Telekom Malaysia International in Bangladesh. The band was ‘AKTEL’ then. They rebranded as ‘ROBI’ which mean sun in Bengali and changed the company name to Robi Axiata Limited in 2010. Some days ago, Robi Axiata and Airtel Bangladesh has merged and serve 40 million subscribers jointly.  

Robi Customer Care Phone Number with Head Office Adress

53 Gulshan South Avenue

Dhaka-1212, Gulshan 1
Bangladesh :

Phone: +88 02 9887146-52

For International Rooming: 01819232477

For Corporate Connection: 1819210952-4

Robi Customer Care Contact Number and Helpline:


Robi launched their new 123 helpline IVR with modern technology. You can know your balance, itemized bill and own package from it. It will also provide information about remaining internet data, existing FNFs& call rates. The browsing charge of IVR is 50 p/minute + Supplementary Duty (SD) + VAT on price inclusive of SD as like previous.
Simply dial 123 to know anything related to your package. 123 provide both automated assistances and direct help. The 123 guide of below will help you to know the accurate information:

☕ Dial 123 from any Robi number and wait for the call to connect
Press 1 For Bengali, press 2 for English
You will get below options after language selection :
Press 1for your balance & account
Press 2or FNF & packages
Press 3 for 3.5g & internet setting & Offer 
Press 4 for promotional campaign 
Press 5 for Goongoon, Radio & other Vas 
Press 6 for Robi Sheba address & contact point’s 
Press 7 to deactivate all value added service 
press 9 to change your language 

After select any of above option you will get the desired information by browsing different layer. Please dial 0181400400 from other operator and follow the same instructions of above. Robi customers can also submit their complaint by dialing 158 IVR. This service is free. They can also email at about any kind of query. Robi also have SMS help service for their customer. SMS to 8123 about the helps you need, they will answer you within 10 minute.

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